Legal notice

Last Updated: 19 October 2026

1. Website Operator

Princess Jewellery s.r.o.

Registered Office:
Václavské náměstí 785/28
Nové Město, 110 00 Prague 1
Czech Republic

Company ID (IČO): 26488752
VAT ID (DIČ): CZ26488752
Legal Form: Limited Liability Company (společnost s ručením omezeným)

Registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, Insert 85423.

2. Contact Information

Email: info@princessjewellery.cz
Phone: +420 603 338 972
Website: https://www.princessjewellery.cz

For questions concerning orders, products, delivery, returns, complaints or other customer service matters, please contact us using the details above.

3. Supervisory Authorities

Czech Trade Inspection Authority

Česká obchodní inspekce (ČOI)

Štěpánská 15
120 00 Prague 2
Czech Republic

Website: https://www.coi.cz

The Czech Trade Inspection Authority supervises compliance with applicable consumer protection regulations within its competence.

Czech Assay Office

Puncovní úřad

Kozí 4
110 00 Prague 1
Czech Republic

Website: https://www.puncovniurad.cz

The Czech Assay Office is responsible for supervising compliance with applicable precious-metal hallmarking regulations within its competence.

4. Consumer Dispute Resolution

If you have a complaint or dispute concerning a purchase, we encourage you to contact us first at info@princessjewellery.cz so that we can attempt to resolve the matter directly.

If a consumer dispute cannot be resolved amicably, the consumer may contact the Czech Trade Inspection Authority as the competent alternative dispute resolution body for applicable consumer disputes.

Czech Trade Inspection Authority (ČOI)

Alternative Dispute Resolution Website: https://adr.coi.cz

Consumers retain their right to seek judicial remedies.

5. EU Legal Guarantee of Conformity

In accordance with applicable Czech and European Union consumer protection legislation, consumers benefit from statutory rights concerning the conformity of goods.

Under EU law, consumers are entitled to a minimum two-year legal guarantee of conformity. In the Czech Republic, consumers may generally exercise their statutory rights in relation to defects that become apparent within two years of receiving the goods, subject to applicable legal conditions.

These statutory rights are provided by law and are independent of any additional voluntary services or commercial guarantees offered by Princess Jewellery, including our Lifetime Jewellery Service.

In accordance with Directive (EU) 2024/825 and Commission Implementing Regulation (EU) 2025/1960, information about consumers' statutory guarantee rights is communicated through the official EU harmonised legal guarantee notice, displayed separately on our website as required by applicable legislation.

Further information about statutory consumer rights, complaints and available remedies is provided in our Terms & Conditions.

Additional information about consumer rights in the European Union is available at:

https://europa.eu/youreurope

6. Intellectual Property

Unless otherwise indicated, the content of this website, including text, product descriptions, photographs, graphics, logos, designs and other original materials, is owned by Princess Jewellery or used with the permission of the respective rights holders.

Such content may be protected by copyright, trademark and other intellectual property laws.

Unauthorised reproduction, distribution, modification or commercial use of protected content is prohibited except where permitted by applicable law or authorised by the relevant rights holder.

7. Website Information and External Links

Princess Jewellery makes reasonable efforts to ensure that the information presented on this website is accurate, complete and up to date.

Product descriptions, prices, availability, delivery information and other purchase-related details are governed by our applicable Terms & Conditions and mandatory consumer protection laws.

Our website may contain links to third-party websites. We do not control their content or privacy practices and are not responsible for them except to the extent required by law.

Nothing in this Legal Notice excludes or restricts any liability or consumer right that cannot legally be excluded or restricted.

8. Applicable Policies

For further information about purchases, delivery, returns, exchanges, complaints and the processing of personal data, please refer to the following policies available on our website:

  • Terms & Conditions

  • Return & Refund Policy

  • Shipping & Delivery Policy

  • Privacy & Cookie Policy

  • Contact Information

These policies provide additional information about the rights and obligations of Princess Jewellery and its customers.

9. Applicable Law

This website is operated by Princess Jewellery s.r.o., a company established in the Czech Republic.

The operation of this website is subject to applicable Czech and European Union laws.

Nothing in this Legal Notice limits mandatory consumer protections applicable under relevant law, including any mandatory protections provided by the laws of the consumer's country of habitual residence where applicable.

10. Updates to This Legal Notice

Princess Jewellery may update this Legal Notice to reflect changes in applicable legislation, regulatory requirements, company information or website operations.

The current version will be published on this page together with its latest update date.

Princess Jewellery s.r.o.
Václavské náměstí 785/28
110 00 Prague 1, Czech Republic

Email: info@princessjewellery.cz
Website: www.princessjewellery.cz

© 2026 Princess Jewellery s.r.o. All rights reserved.

Princess Jewellery – Jewellery That Says It for You.