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Your Privacy Rights (GDPR)
At Princess Jewellery, we respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Czech and European Union laws.
This page explains how you can exercise your data protection rights, including accessing, correcting, downloading or requesting the deletion of your personal information.
You can submit requests using the options below or contact us directly at info@princessjewellery.cz.
How We Process Privacy Requests
When you submit a Data Subject Access Request (DSAR) through this page, our privacy compliance service provider, Consentmo, may process information such as your email address and IP address to verify and facilitate your request.
For more information, please see Consentmo's Data Processing Policy.
We may need to verify your identity before fulfilling a request to protect your personal information from unauthorised access.
1. Right to Rectification
You have the right to request the correction of inaccurate personal data and the completion of incomplete personal data.
If your account information is incorrect or outdated, you can update it using the option below.
Edit your account information
Enter your email address to confirm your identity.
Alternatively, contact us at info@princessjewellery.cz.
2. Right to Data Portability
Under certain conditions, you have the right to receive personal data that you have provided to us in a structured, commonly used and machine-readable format.
Where legally applicable and technically feasible, you may also request that this data be transferred to another data controller.
You can use the following options to request available data:
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GDPR Data Requests
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Personal Information
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Orders Data
Enter your email address to confirm your identity.
Please note that the right to data portability does not necessarily apply to all personal information held by Princess Jewellery.
3. Right of Access to Personal Data
You have the right to request confirmation of whether we process your personal data and, where applicable, obtain access to that data and information about how it is processed.
You can submit a request using the option below.
Request a Report
Enter your email address to confirm your identity.
We generally respond to verified requests within one month of receipt. Where permitted by law, this period may be extended by up to two additional months for complex or numerous requests. We will inform you of any applicable extension.
4. Right to Erasure (Right to Be Forgotten)
You may request the deletion of your personal data where the conditions established by the GDPR are met.
Request Personal Data Deletion
Enter your email address to confirm your identity.
Please note that deleting your customer account may prevent you from accessing your previous account information and associated services.
The right to erasure is not absolute. Certain information may need to be retained to comply with legal obligations, including accounting and tax requirements, or for the establishment, exercise or defence of legal claims.
Where deletion is not legally possible, we will explain the relevant reasons.
5. Right to Restrict Processing
Under certain circumstances, you have the right to request that we temporarily restrict the processing of your personal data.
For example, this may apply while we verify the accuracy of disputed information or assess an objection to processing.
To request a restriction, please contact:
6. Right to Object
You have the right to object to certain processing of your personal data, including processing based on legitimate interests.
You also have the right to object at any time to the processing of your personal data for direct marketing purposes.
If you object to direct marketing, we will stop processing your personal data for that purpose.
To submit an objection, please contact:
You can also unsubscribe from marketing emails using the unsubscribe link included in our promotional communications.
7. Right to Withdraw Consent
Where we process your personal data based on your consent, you may withdraw that consent at any time.
Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
You can manage applicable cookie preferences through the cookie settings available on our website.
For other consent-related requests, contact:
8. Automated Decision-Making and Profiling
Where applicable, you have rights under Article 22 of the GDPR concerning decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects.
For information about automated processing and your applicable rights, please consult our Privacy & Cookie Policy or contact us directly.
9. Response Times and Fees
We aim to respond to privacy requests without undue delay and generally within one month of receipt.
Where legally permitted, this period may be extended by up to two additional months depending on the complexity or number of requests. We will notify you of any extension within the initial one-month period.
Requests are generally handled free of charge. However, where a request is manifestly unfounded or excessive, we may charge a reasonable fee or refuse to act on the request where permitted by law.
10. Privacy Contact Information
For questions about your personal data or to exercise your privacy rights, please contact:
Princess Jewellery s.r.o.
Václavské náměstí 785/28
110 00 Prague 1 – Nové Město
Czech Republic
Email: info@princessjewellery.cz
11. Right to Lodge a Complaint
If you believe your personal data has been processed unlawfully or your data protection rights have not been respected, you have the right to lodge a complaint with a competent supervisory authority.
In the Czech Republic, the supervisory authority is:
Úřad pro ochranu osobních údajů (ÚOOÚ)
Personal Data Protection Office
Pplk. Sochora 27
170 00 Prague 7
Czech Republic
Website: https://uoou.gov.cz
You may also lodge a complaint with another competent supervisory authority in the European Union, where applicable.
We encourage you to contact us first so that we can attempt to resolve your concerns.
12. Further Information
For more details about how Princess Jewellery collects, uses, shares, stores and protects personal data, including information about cookies, marketing services and third-party providers, please refer to our Privacy & Cookie Policy.
Princess Jewellery s.r.o.
Email: info@princessjewellery.cz
Princess Jewellery – Jewellery That Says It for You.